Store Policy
ETHICAL SOURCING
Rosekyle only works with vendors and purchases diamonds from countries that adhere to the US Department of State’s Kimberley Process. Introduced by the United Nations in 2003, the Kimberley Process is an international, cooperative diamond monitoring system designed to eliminate the flow of conflict diamonds, or “blood diamonds,” and thus prevent diamond sales from financing violent movements such as the brutal civil wars that occurred in Sierra Leone, Liberia and Angola in the 1990s. The 75 member countries that participate in the Kimberley Process agree to trade strictly within the organization and require that all rough diamond imports be accompanied by documentation issued by the originating foreign participant. Should you have any further questions about diamond sourcing, we are here to help.
PRIVACY & SAFETY
We are committed to protecting your privacy. We use the information you provide during the checkout process to process your order and email your order confirmation. All of your personal information will be kept private and secure. Rosekyle does not store any of your personal information on our site. We do not sell, trade or rent your personal information to any outside parties.
RING SIZE AND RE-SIZING
Since all of our diamond jewelry is handcrafted and custom-made, we want to make sure that we have an accurate finger size before we start creating it. Any reputable jeweler in your local area should be able to assist in sizing. In the event your Rosekyle Diamond jewelry does not fit, rest assured we will re-size it free of charge.
PAYMENT DETAILS
All jewelry, except Custom Rings and Engagement Rings under $50,000, must be paid in full at the time your order is placed. For clients purchasing Custom Rings or Engagement Rings under $50,000, you may choose to pay in full up-front, or pay a 50% deposit to start your order, and pay the balance once your order is ready for shipment.