Shipping & Returns
Jewelry Return Policy
Each piece of Rosekyle jewelry is made to order and handcrafted in our workshop. Our jewelry is non-returnable and non-refundable. We stand behind the quality and craftsmanship of our products and are committed to achieving 100% customer satisfaction. In the unlikely event you experience a problem or concern with your jewelry, please contact us immediately by phone at 628-8883888 or by email lovebiu@rosekyle.com so we may promptly assist you.
SHIPPING
Rosekyle offers insured, overnight shipping US Postal Service Express delivery on every jewelry order at no additional charge to our customers within the United States, offering you added security on your purchase.
We often receive requests from customers all around the world in regards to creating a piece of jewelry. Due to increased security measures we are limited as to which countries we can securely ship and request international clients to consider traveling stateside to meet with Rose for such a special purchase. Please contact us by phone at 628-8883888 or by email lovebiu@rosekyle.com for information specific to where you reside, shipping / exporting options, taxes and fees
For all products shipped internationally: the customer is responsible for determining that products can be lawfully and legally imported into the destination country and is responsible for any taxes, duties or additional charges. Please be aware all international shipments can be subject to opening and inspection by customs authorities. Additionally, information about your order, shipment and products contained within the shipping container / box may be communicated to any and all shippers and customs authorities as part of the customs clearance process.